1. Q: What makes you different with other suppliers?
A: 1) Our excellent service For a quick, no hassle quote just send email to us. We promise to reply with a price within 12 hours
2) Our quick manufacturing time
For selective pallet racking orders, we will promise to produce within 15 days. As a manufactory we can essure the delivery time according to the formal contract.
3) Our special export design We pay very much attention to the export packages. We have plastic clips on the beams to protect the beams
from surface damage in the transportation, We have got thewhole uprights wrapped with transparent plastic film.
4) Our warranty time
The high standards in the design and manufacturing ensure us to support the products with a 10 years warranty time for your normal use, it is the longest manufacturer's warranty !
2. Q: What is delivery times?
A: This depends on the product type. Typically standard products are delivered within 15days. The delivery time of the special products is according to the time of setting up of the tooling.
3. Q: What is the term of payment?
A: 1) As general, 30% T/T down payment and balance before shipping.
2) 100% LC at sight
4. Q: May I know the status of my order?
A: Yes. We will send you information and photos at different production stage of your order. You will get the latest information in time.
5. Q: Are samples available?
A: Yes, we can send some sections of samples for your reference by express.
6. Q: Which port will be used as loading port?
A: Nanjing port is the closest port to us, is recommended strongly as loading port. Shanghai port is also available,but not recommended because of much higher in-land trucking transportation costs from our factory
7. Q: Is Galvanised Finish available for pallet racks?
A: Yes. Pallet raking posts and bracings are available with galvanized finish.
8. Q: How can I get your quick quotation on my pallet racking project?
A: As different clients and projects have different needs of racking dimensions and specification, as general, for quick quotation, we need to know the following information:
1) Required Pallet Racking Dimension: Height*Depth*Length?
2) Number of Levels?
3) Loading Capacity of each level?
4) Racking Quantity?
If you are not very sure of above information, don’t worry, so please inform us of the following information for quick quotation:
1) The weight capacity of your pallet goods
2) The dimension of your goods together with pallets ( L/W/H )
3) The dimension of your warehouse(L/W/clear Height , cad drawing (if available)
4) The path of the transportation
Accordingly, if you can send us your cad drawing of racking layout plan, we will give you a quick online quote, and we will be very glad to provide with our professional proposed racking solutionsdrawings for your kind reference within 24 hours. Please feel free to contact us now, if you have any inquiry or questions about heavy duty pallet racking for your wrehouse storage solutions .
Storage Plan Design:
URGO company has a professional warehousing logistics storage system design team, can be further optimized based on existing client storage scheme.
Choose to cooperate with URGO company can meet all your design needs, and ensure you that:
1. Experienced professional staff at any time to provide you with the relevant technical guidance, price and perfect service!
2. The production cycle and storage risk is reduced to a minimum, to provide customers more efficient investment.
3. We a full range of design of logistics warehouse racks can provide maximum economic benefit for our customers.
Our requirements in the development of warehousing project to cooperate with you, to achieve "the most competitive logistics solutions, to provide the best quality service"
Installation Support
URGO company has a professional racking installation team, they can install or relocate of the corresponding position of the storage rackings or other related logistics equipment according to the different needs of customers.
Service Commitment:
Integrity and pragmatic, innovative and high quality. Excellent quality to ensure a lifetime warranty.
High standards of design and production of Urgo company racking system makes its products can reach ten years warranty, which is the industry's most long warranty period. This is our a lifelong commitment!
For each kind of products up to 15 years of experience, URGO can guarantee the product architecture and complete ten years warranty. This means that the URGO company has become the storage racks and logistics industry leader. We are here: Choose URGO, Choose rest assured!